Tulsa_Network_Maintanance

Tulsa Network MaintenanceTulsa Network Maintenance

Network maintenance includes:

  • Server management
  • Weekly executive summary report
  • Weekly workstation tune-up – disk cleanup, temporary internet, and temporary installation files removal
  • Anti-virus and spyware definition updates and removal of potentially harmful elements
  • Software and firmware updates (Patch management)
  • Online customer portal for – assets management, case management and knowledge base
  • Software license management
  • Quarterly performance reviews
  • Monthly on-site audits and network tune ups
  • Virtual system administrator tools
  • User management – adds moves changes for users
  • File sharing and permissions management
  • Firewall and security management
  • Email spam filtering
  • Vendor management – i.e. Internet service provider, software application assistance, hardware warranty assistance

Network Monitoring

Tulsa Network Monitoring

Network monitoring includes:

  • Desktop Management
  • Server stability and performance utilization – Track hardware utilization to ensure processing power and storage is not jeopardized
  • Critical alert notification - Service stops and errors and other critical alerts notify support Personnel and begin the correction process
  • Daily backup monitoring and notifications of errors or job failures
  • Drive space monitoring and notification when disk space is reaching critical thresholds
  • Event log monitoring – Constant search for errors and attempts to breach security
  • Smart hard drive monitoring – Notification of read / write errors for replacement predictability