Maecenas ornare egestaSOLUTIONS > IBT MANAGED SOLUTIONS

Integrated Business Technologies offers two different Managed Service Levels for our customers: Comprehensive Server Management and Comprehensive Network Management. See below for Service Level details:

Comprehensive Server Management:
Our comprehensive server management keeps your servers running, available and secure. Provides the basic services to keep the servers secure and notify us of any imminent problems.

Server Managed Services Program:
  • Security Patch Management - SQL Server, Exchange, IIS, OS<
  • Virus Definition Management
  • Backup Management
  • Firmware Management
  • Service Monitoring and Notification
  • Event Log Monitoring
  • Disaster Recovery Coverage

 

COMPREHENSIVE NETWORK MANAGEMENT:
Our comprehensive network level services are designed to keep your systems and personnel productive.
The ultimate protection to keep critical servers, workstations, and users operational. Provides advanced security measures for dealing with malicious threats, establishes baseline policies, asset tracking and changes, software rollout and upgrades and overall health of servers and workstations.

Network Managed Services Program:
  • Security Patch Management
  • System Log Monitoring
  • Virus Protection Management
  • Daily System Audits
  • End User Support Portal
  • Monthly Management Reports
  • Application Deployment
  • Application Addition and Change Notification
  • Hardware Change Notification
  • Security Log Monitoring
  • Application Log Monitoring
  • Spy ware Removal and Management
  • Bandwidth Usage Tracking
  • Asset Management
  • Report Generation
  • Remote Management
  • End User Remote Control
  • Desktop Policy Enforcement
  • Backup and Disaster Recovery